Last updated: September 2021
CONTROLLER OF PERSONAL INFORMATION
WHAT DO WE MEAN BY PERSONAL INFORMATION
Personal information means details which identify you or could be used to identify you, such as your name and email address. It may also include information about how you use our websites and mobile application.
HOW CAN WE KEEP YOUR PERSONAL INFORMATION SECURE
We take great care to protect the personal information you provide to us.
To make sure your access to our websites and mobile application is secure, you should not share your log in details with anyone else. When you finish using the website or mobile app you should log out if others may be able to access your computer or device.
WHEN DO WE COLLECT PERSONAL INFORMATION ABOUT YOU
We collect personal information about you when you register or whenever you use our services
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT AND RETAIN
When you use our services, you will need to provide us with your personal details.
We collect the following categories of personal information:
Information you provide for Prediction11 to complete the user registration.i.e email address , first name and last name.
Information about your device e.g. if you are using our mobile application, for example your unique device ID. ( that can act as a unique identifier for your computer or other device).
WHAT DO WE USE YOUR PERSONAL INFORMATION FOR
The main purposes for which we use your personal information are:
To fulfil your requests and deliver the services you have asked for.
To send status updates and service communications to you.
To provide services tailored to your requirements and to treat you in a more personal way.
To send you status updates and service communications.
To improve our websites, products and services.
For management and administrative purposes.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION
We will keep your information for as long as we need it for the purpose it is being processed for.
We will actively review the information we hold and delete it securely when there is no longer need for it to be retained or if customer requested us to delete. If you stop interacting with us as a customer, we will remove your information after 7 years.
All users will get the equal number of fantasy team for any match irrespective of the payment.
All users have access to the database of teams and are bound by the same rules while getting the teams of their request.
FIXED NUMBER OF TEAMS
Fixed number of teams will be provided to every users.
Prediction11 initiates deadline at the official match start time for all featured sports. The teams cannot be updated/edited post the deadline of the respective match.
This deadline is put in place to ensure continued level playing field for all our users.
You can conveniently download the composition of every team in your matches after the deadline in 1-click.
Just go to My Matches tab and you will see a Download icon. Click on this and you will be able to view and/or save all teams in that contest.
This feature allows you to keep track of your teams and never have to worry about any changes in anyone’s team post deadline!
The scoring system used for calculating points is clearly illustrated and displayed on our platforms.
User's account Scores for each match are sourced from accurate scoring feeds provided by reputable third party service providers.
GENUINE, VERIFIED USERS
We strive to ensure that we only have genuine users playing on Prediciton11. To facilitate this, we have put in place strict policies and protocols
SAFE & SECURE PAYMENTS
We work with trusted third party payment gateways with 3-D secure authentication to ensure safety and security of all financial transactions.
We do not store your credit/debit card details with us.
NO CASH TRANSACTIONS
We do not allow or promote cash transactions on Prediction11
We understand that being accessible to our users builds trust and provides security.
So, we've made it easier for them to Contact Us so that their queries are addressed on a timely basis.